Windows & blinds

Roller shade won't retract

A spring-loaded roller shade that won't roll up usually has lost its tension, and rewinding or replacing the spring mechanism is a quick fix.

Difficulty
Easy
Time
10–20 minutes
DIY cost
$0–$25
Pro cost
$40–$100

Symptoms

  • Shade hangs down and doesn't roll up when pulled
  • Rolls up partway then stops
  • Feels loose with no resistance when pulled
  • Snaps up too fast and hard

Likely causes

  • CommonSpring tension lost from age or being left down too longThe spiral spring inside the roller loses its wound tension over years of use.
  • CommonShade came off its mounting bracketOne end of the roller can pop out of its bracket, especially plastic pin-style mounts.
  • PossibleFabric misaligned or bunched on the rollerIf the fabric wraps unevenly, it can bind against the bracket.
  • Less commonRoller mechanism itself broken internallyThe ratchet or clutch inside can fail on cheaper shades.

What to do

  1. Check both ends of the roller are properly seated in their brackets.
  2. For pull-down spring shades, remove the shade from the brackets, manually roll it up by hand about halfway to add tension, and reinstall.
  3. Test it with a firm, quick pull-and-release motion, since these shades work using a ratchet mechanism.
  4. If it has too little tension even after manual rewinding, the internal spring may be worn out and the shade may need replacing.
  5. If it's too aggressive and slaps up hard, unroll it further before reinstalling to reduce tension.
  6. For cordless cassette-style shades, check the end caps for a visible tension adjustment.
  7. Straighten any bunched or crooked fabric on the roller by hand before reinstalling.

Tools and parts

  • None typically needed
Roller shade spring roller replacementSearch: “roller shade spring roller mechanism”

When to call a pro

Call a blind shop or replace the shade if the internal spring mechanism is worn out beyond manual re-tensioning.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.