A gas smell means leave the building immediately, avoid any switches or flames, and call the gas utility or 911 from outside. Do not attempt any troubleshooting yourself.
Symptoms
- Rotten-egg or sulfur smell near the furnace or gas lines
- Smell may be constant or intermittent
- May be accompanied by a hissing sound
Likely causes
- CommonLoose or failed gas fitting or connectionFittings can loosen over time from vibration or age and leak small amounts of gas.
- PossiblePilot light out with gas valve still allowing some gas flowAn extinguished pilot on an older furnace can let unburned gas smell build up nearby.
- PossibleCracked or damaged gas lineCorrosion or physical damage to the line can create a leak.
- Less commonFaulty gas valve on the furnaceInternal valve failure can allow gas to escape even when the furnace is off.
What to do
- Leave the house immediately, taking others and pets with you; don't flip light switches or use your phone until you're outside.
- Once outside and at a safe distance, call your gas utility's emergency line or 911.
- Don't attempt to locate the leak, light anything, or turn any switches on or off inside.
- If you know the location and it's safe to do so on your way out, shut off the main gas valve at the meter.
- Wait for the gas utility or fire department to confirm it's safe before going back inside.
- Once cleared, have a licensed technician inspect and repair the furnace or gas line before using it again.
When to call a pro
Always a licensed technician and your gas utility — never attempt to find or fix a gas leak yourself.
Safety
A gas smell means leave the building immediately, avoid any switches or flames, and call the gas utility or 911 from outside. Do not attempt any troubleshooting yourself.