Symptoms
- Visible crack line across one or more tiles
- Crack may run through the grout into an adjacent tile
- Sharp edge or slight height difference at the crack
- Crack widening or new pieces chipping off over time
Likely causes
- CommonImpact from a dropped heavy objectCast iron pans, tools, or furniture can crack tile on impact.
- CommonSubstrate flex under the tileIf the subfloor or mortar bed isn't rigid enough, tile flexes and cracks under normal foot traffic.
- PossibleSettling or structural movementA house settling slightly can stress tile enough to crack it, especially near doorways.
- PossiblePoor installation without proper expansion jointsTile installed without room to expand can crack under thermal or structural stress.
What to do
- Assess whether it's one isolated tile or a pattern of cracks running through multiple tiles, which would suggest a substrate problem rather than an isolated impact.
- Tape off the area to avoid further chipping while you plan the repair.
- Use a grout saw or oscillating tool to remove the grout around the cracked tile.
- Carefully break the cracked tile into smaller pieces with a hammer and chisel, working from the center outward, protecting eyes and hands.
- Remove the old thin-set/mortar from the subfloor and clean the area.
- Apply new thin-set and press in a matching replacement tile, using spacers to keep even grout lines.
- Let the thin-set cure per instructions, then grout the new tile to match the surrounding lines and let that cure before walking on it.
Tools and parts
- Grout saw or oscillating tool
- Hammer and chisel
- Notched trowel
- Safety glasses
- Gloves
Matching replacement tileSearch: “matching floor tile replacement”
Tile thin-set mortarSearch: “tile thin-set mortar”
GroutSearch: “matching tile grout”
When to call a pro
Call a tile installer if you can't find a matching replacement tile or if cracks are appearing in multiple tiles, which may point to a subfloor problem.
Safety
Use caution
Wear safety glasses and gloves when breaking out tile, since fragments can be sharp and fly unexpectedly.