Symptoms
- TV tilts or leans more than it did when installed
- Visible gap between the mount and the wall
- Mount makes creaking or shifting sounds when touched
- TV feels wobbly when gently pushed
Likely causes
- CommonWall anchors not rated for the TV's weight or pulling loose from drywallTVs are heavy, and mounts installed without hitting a wall stud or using proper heavy-duty anchors can gradually pull loose.
- CommonMount bracket bolts loosening over timeVibration and gravity can slowly loosen bolts connecting the TV to the mount arm.
- PossibleMount rated for a lighter TV than what's installedUsing a mount below the TV's weight or VESA size rating can cause gradual sagging or tilting.
What to do
- Have someone help support the TV's weight while you inspect the mount, in case it needs immediate stabilization.
- Check all visible bolts on the mount bracket and tighten any that have loosened, using the correct size wrench or driver.
- Inspect the wall anchors or stud connection points for any sign of the wall material crumbling or pulling away.
- Confirm the mount's weight and VESA size rating match your TV's specifications, found in the TV's manual.
- If anchors are pulling out of drywall, the mount needs to be reinstalled into wall studs or with proper heavy-duty drywall anchors rated for the TV's weight.
- If you're not confident doing this yourself, have a professional installer re-mount the TV securely.
Tools and parts
- Screwdriver or wrench matching mount hardware
- Stud finder
- Level
Heavy-duty wall anchors or toggle boltsSearch: “heavy duty drywall anchors for TV mount”
When to call a pro
If the wall material itself is damaged or you're unsure about stud locations and weight ratings, a professional TV mounting service can reinstall it safely.
Safety
Use caution
A falling TV can cause serious injury; have someone support the TV while you inspect or repair the mount, and don't leave it in a tilted or loose state.