Symptoms
- Faint outline of a logo, channel bar, or game HUD visible even on other content
- Ghost image most visible on plain, solid-color backgrounds like gray or white
- Image doesn't go away when changing channels or apps
- Retention is in a fixed spot that matches something you watch often
Likely causes
- CommonStatic content displayed for long periods (news ticker, channel logo, game HUD)Pixels displaying the same bright element for hours or days age unevenly compared to surrounding pixels.
- CommonHigh brightness settings used for long static content sessionsHigher brightness accelerates uneven pixel wear, making burn-in appear faster.
- PossibleLeaving the TV paused on one frame for extended periodsA paused video or game menu left on screen for hours can imprint that image.
What to do
- Run the TV's built-in pixel refresher or panel refresh function if it has one, usually found in a settings or support menu.
- Play varied, full-screen, moving content for several hours; some temporary image retention fades this way.
- Lower overall brightness and enable any 'pixel shift' or screen-saver feature to prevent it from worsening.
- Avoid pausing on one frame for long periods and use auto-hide for network/channel logos where possible.
- For true OLED burn-in (permanent), understand that it cannot be reversed with software.
- Contact the manufacturer if the TV is new and under warranty, since burn-in is sometimes a covered defect.
When to call a pro
True burn-in cannot be repaired by a technician; only panel replacement fixes it, which is rarely cost-effective. Check warranty coverage first.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.