Symptoms
- Record button doesn't start capture
- App shows storage or card error
- Footage file is missing or 0 seconds long after flight
- Photos don't appear in the gallery after landing
Likely causes
- CommonMemory card full or not inserted correctlyA full or loose card prevents new footage from saving.
- CommonMemory card not formatted in a compatible file systemDrones typically need cards formatted specifically for that device.
- PossibleRecording setting or resolution incompatible with the card's speedSlower cards can fail to keep up with high-resolution recording.
- PossibleApp or firmware glitch not properly starting the recording sessionSometimes the interface shows recording when it isn't actually capturing.
- Less commonFaulty camera sensor or storage interface on the droneWould show consistent recording failure across multiple cards.
What to do
- Check available storage space on the memory card and free up room if needed.
- Remove and reinsert the memory card, making sure it clicks fully into place.
- Format the card using the drone's app or menu rather than a computer.
- Use a memory card rated for the resolution and frame rate you're recording, checking the manufacturer's recommended speed class.
- Confirm the app shows an active recording indicator (like a timer counting up) rather than just a static icon.
- Test with a different memory card to see if the issue follows the card or the drone.
- If a known-good, properly formatted card still fails to record, the drone's camera module may need professional inspection.
Tools and parts
- Card reader
High speed microSD cardSearch: “high speed microSD card for [drone model]”
When to call a pro
If a known-good memory card still fails to record footage, a drone repair specialist can check the camera module and storage interface.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.