Windows won’t start

Windows logo appears, briefly loads, then restarts repeatedly

The PC shows the Windows logo, sometimes even the spinning dots move for a bit, but then it restarts and repeats the same cycle, never actually reaching the login screen.

Difficulty
Intermediate
Time
30–90 minutes
DIY cost
$0
Pro cost
$100–$220

Symptoms

  • Windows logo appears and progresses somewhat before restarting
  • Cycle repeats consistently on every attempt
  • May happen after a specific point in loading, like after the dots have spun for a while
  • No error message is visible before the restart

Likely causes

  • CommonA driver crashing during the load process, triggering an automatic restartWindows can be configured to restart automatically after certain failures, hiding the actual error.
  • CommonCorrupted system files interrupting the loading sequenceDamage partway through the startup files can cause a crash at a consistent point.
  • PossibleRecently installed hardware causing instabilityNew RAM, drives, or expansion cards can destabilize the boot process.
  • PossibleFailing power supply unable to sustain load through the full boot sequenceSome PSUs fail specifically under the higher power draw during startup.
  • Less commonOverheating causing a protective restart mid-bootThough less common this early in startup, thermal issues can occasionally trigger this.

What to do

  1. Interrupt the cycle 2–3 times by holding the power button as the logo appears, to force Windows into the Recovery Environment.
  2. Under Advanced options > Startup Settings, choose to disable automatic restart on failure if that specific option is available, so you can actually read any error that appears.
  3. If a specific blue screen flashes before the restart, note its stop code for more targeted troubleshooting.
  4. Remove any recently added hardware and test booting with the original configuration.
  5. Run Startup Repair, then 'chkdsk C: /f' and 'sfc /scannow' from the Recovery Environment's Command Prompt.
  6. Try Safe Mode; if it loads successfully, a driver is likely responsible and can be updated or rolled back once in Safe Mode.
  7. If Safe Mode also fails at the same point, suspect hardware instability, and test with minimal components (one RAM stick, no extra cards) if you're comfortable doing so.

Tools and parts

  • Bootable Windows recovery USB drive

When to call a pro

If the restart loop continues after Startup Repair, driver checks, and removing recently added hardware, a technician can run deeper diagnostics on RAM and the power supply.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.