Windows won’t start

Black screen with no cursor, no login prompt at all

The monitor stays completely black with nothing on it, not even a mouse cursor, after you power on the PC. This points to a problem earlier in startup, often before Windows itself even loads, or a display connection issue.

Difficulty
Moderate
Time
15–45 minutes
DIY cost
$0
Pro cost
$80–$200

Symptoms

  • Monitor shows no signal or stays black
  • No Windows logo, login screen, or cursor appears
  • Fans and lights on the PC still turn on
  • Sometimes accompanied by beeping sounds

Likely causes

  • CommonLoose or faulty display cable/connectionA cable that's slightly unseated can produce a completely blank screen.
  • CommonMonitor set to wrong input sourceEasy to overlook, especially after moving cables.
  • PossibleGraphics card or onboard GPU not seated or failingA dislodged card after moving the PC is a frequent cause.
  • PossibleWindows failing before reaching the login screenA boot failure can leave the screen dark rather than showing an error.
  • Less commonFailing power supply or motherboardInsufficient or unstable power can prevent video output entirely.

What to do

  1. Confirm the monitor is on and set to the correct input (HDMI, DisplayPort, etc.), cycling through inputs with its menu button.
  2. Reseat the video cable at both ends, and try a different cable or port if you have one.
  3. Listen for beep codes from the PC speaker; a pattern of beeps points to a specific hardware problem you can look up for your motherboard brand.
  4. For desktops, open the case and reseat the graphics card and RAM sticks by removing and firmly reinserting them.
  5. Try connecting the monitor to a different port (for example, the motherboard's onboard video instead of a graphics card) to isolate which component is at fault.
  6. If you have a spare monitor or cable, swap it in to rule out a monitor or cable failure.
  7. If there's still no video output on any port with known-good cables, the graphics card, motherboard, or power supply likely needs professional diagnosis.

Tools and parts

  • Spare HDMI or DisplayPort cable if available

When to call a pro

If reseating cables and components doesn't restore video and beep codes point to hardware failure, a repair shop can test the graphics card, RAM, and power supply individually.

Safety

Use caution

Unplug the PC from the wall before opening the case or touching internal components.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.