Symptoms
- Just purchased a new router and need to get it online
- Replacing an old router with a new model
- Router arrived and instructions are unclear or missing
- Want to verify setup was done correctly
Likely causes
- CommonNew hardware needing initial configurationRouters don't come pre-configured for your specific internet connection and need setup.
What to do
- Unplug the modem from power, and if replacing an old router, disconnect it as well.
- Connect the new router's WAN/internet port to the modem using an Ethernet cable.
- Plug the modem back in first and wait about a minute for its lights to stabilize, then plug in and power on the new router.
- Connect a device to the router either via the default Wi-Fi network name printed on the router's label, or with an Ethernet cable for the initial setup.
- Open the manufacturer's app (most modern routers use an app-based setup) or browse to the router's default IP address, and follow the on-screen setup wizard.
- Set a new, unique Wi-Fi network name and a strong password, and set a secure admin password for the router itself, different from the Wi-Fi password.
- Once setup completes and internet access is confirmed on the test device, reconnect all other devices to the new network name and password, and check for a firmware update in the app before finishing.
Tools and parts
- Ethernet cable
- Smartphone or computer for setup
New routerSearch: “home wifi router”
When to call a pro
If your internet plan requires special ISP configuration (like PPPoE credentials or a specific VLAN, common with some fiber providers), your ISP's support line can walk you through the exact settings needed.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.