Symptoms
- Cursor doesn't move when touching the trackpad
- Clicks don't register or register inconsistently
- Trackpad feels physically stuck and won't click down
- Scrolling or gestures stopped working while basic movement still works
Likely causes
- CommonA temporary software glitch affecting trackpad inputThis often resolves with a simple restart.
- CommonTrackpad settings accidentally changed (like disabled tap-to-click)It's easy to accidentally change a setting without noticing.
- PossibleDust or debris under the trackpad's edge affecting the physical clickThis is more relevant for the built-in Force Touch trackpad's click mechanism.
- CommonA low or dead battery on an external Magic TrackpadWireless trackpads simply stop responding when the battery runs out.
- Less commonA hardware issue with the trackpad sensor or connectorThis is more likely if the problem persists across restarts and settings checks.
What to do
- Restart the Mac to rule out a temporary glitch.
- Check System Settings > Trackpad to confirm tap-to-click, scrolling, and other gesture settings are configured as expected.
- For an external Magic Trackpad, check its battery level in System Settings > Bluetooth or by charging it directly for a while.
- Try an external USB or Bluetooth mouse temporarily to confirm whether the issue is isolated to the trackpad.
- Reset the SMC using the method appropriate for your Mac's chip type, which can resolve some trackpad responsiveness issues.
- Check for and clean any visible debris around the edges of the built-in trackpad with a soft, dry cloth.
- For a Magic Trackpad, try re-pairing it via System Settings > Bluetooth.
- If the built-in trackpad on a laptop stays unresponsive or feels physically off (like it won't click on one side) after these steps, it likely needs professional inspection.
Tools and parts
- Soft, dry cloth
Replacement trackpad or top case (professional repair)Search: “MacBook trackpad replacement for [your model]”
When to call a pro
If the built-in trackpad stays unresponsive or feels mechanically off after basic troubleshooting, an Apple-authorized shop can inspect the trackpad assembly.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.