Symptoms
- No hot water from any faucet
- Water heater switch is on but nothing seems to happen
- Pilot light won't light or keeps going out (propane models)
Likely causes
- CommonWater heater bypass valve left in bypass positionIf a bypass valve is set for winterizing, water skips the tank entirely, so it never heats even if functioning correctly.
- CommonWater heater tank not filled with water firstRunning some water heater elements dry can trip a safety switch or damage the element.
- CommonTripped high-limit safety switchA reset button (often red) trips if the water gets too hot or if the unit ran dry, and needs manual resetting.
- PossiblePropane supply issue or igniter failure (gas models)Low propane, a closed valve, or a failed igniter prevents the burner from lighting.
What to do
- Check that the bypass valve (usually near the water heater, look for 3 valves in a triangle) is set to normal operation, not bypass.
- Make sure the water heater tank is actually filled with water before running the pump or connecting to city water, then run a hot faucet until air stops sputtering.
- Look for a high-limit reset switch (often a small red button) on the water heater and press it if it's popped out.
- For propane models, confirm the propane tank has fuel, the valve is open, and other propane appliances work to rule out a supply issue.
- For electric models, check that the unit is plugged into shore power or the generator is running, and check the breaker for the water heater circuit.
- If everything checks out but it still won't heat, the heating element (electric) or igniter/thermocouple (propane) may need replacement.
Tools and parts
- Basic hand tools
Water heater igniter/thermocouple or electric heating element, model-specificSearch: “RV water heater parts for [your water heater brand/model]”
When to call a pro
If you smell gas, or the pilot won't stay lit after a couple of tries, have an RV technician or propane service inspect it rather than continuing to try.
Safety
Use caution
Never operate a propane water heater in an enclosed space without ventilation, and don't attempt gas line repairs yourself.