RV awning won't retract or extend properly

Symptoms

• Awning motor doesn't respond to the switch or remote
• Awning extends but won't retract, or vice versa
• Awning moves unevenly, with one side lagging

Likely causes

• CommonWeak or dead battery in a wireless remoteOn awnings with remote control, the small battery inside the remote can die and be mistaken for a motor problem.
• CommonDebris or dirt in the roller tube or arm tracksDirt and grit buildup can cause binding, especially if the awning hasn't been cleaned in a while.
• PossibleMotor or gearbox failureAfter years of use, the awning motor itself can wear out or fail.
• PossibleAwning arms out of adjustment or bentUneven extension or retraction can result from one arm being slightly bent or misadjusted, especially after wind damage.

What to do

1. Replace the battery in a wireless remote if the awning has one, since this is a common and easy overlooked cause.
2. Check the wall switch and its wiring/fuse if the awning uses a hardwired switch instead of or in addition to a remote.
3. Clean the awning fabric and roller tube area of dirt and debris, which can help free up minor binding.
4. Manually crank the awning in or out (most have a manual override crank) if it's stuck, to avoid straining a struggling motor.
5. Inspect the support arms for any visible bending or damage, especially if the RV was recently in high wind.
6. If it's a motor or gearbox issue rather than debris or a dead remote battery, have an RV technician inspect or replace the motor assembly.

Tools and parts

• Manual crank (usually included with the awning)

When to call a pro

If the motor or gearbox has failed, an RV technician can replace it, since awning motors are typically specific to the awning brand and model.

Safety