Symptoms
- Navigation routes through roads that no longer exist or have changed
- Points of interest are missing or in the wrong place
- Speed limit or lane guidance seems wrong
- System doesn't recognize a newer address or development
Likely causes
- CommonOutdated built-in map dataFactory navigation maps are only as current as their last update, sometimes years old.
- CommonNo recent map or software update installedMany systems require manual updates via USB or a dealer visit rather than updating automatically.
- PossibleGPS positioning slightly offMinor signal drift can cause the car's position marker to lag behind actual location, confusing turn timing.
- PossibleSystem using default routing preferences you don't wantSettings for fastest route versus fewest highways can produce directions that seem wrong but are just a different preference.
What to do
- Check your car's infotainment settings for a map update option, or check the manufacturer's website for update files.
- Ask your dealer about the latest map update, since some require a dealer visit or a paid subscription.
- Review the route settings (fastest, shortest, avoid highways/tolls) to make sure they match what you expect.
- For unlisted new addresses, try entering the nearest known cross street or landmark instead.
- Consider using your phone's mapping app through CarPlay or Android Auto for more frequently updated data.
- Report specific map errors to the manufacturer if there's a feedback option, which can help improve future updates.
When to call a pro
If you want the most current maps and your car requires special equipment to update, a dealer can perform the update for you.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.