Symptoms
- Key goes in but won't rotate at all
- Steering wheel feels locked and won't move
- Sometimes works after jiggling the wheel
- May be worse with a specific key if you have a spare
Likely causes
- CommonSteering wheel lock engagedTurning the wheel while parking can lock a pin into the steering column that blocks the key from turning.
- PossibleWorn or damaged keyA worn key edge may not engage the lock's pins correctly.
- PossibleDirty or worn ignition cylinderDirt, old lubricant, or worn pins inside the cylinder can prevent the key from turning smoothly.
- Less commonIgnition switch or lock cylinder failureInternal parts can wear out over many years, needing replacement.
What to do
- While applying light pressure on the key to turn it, wiggle the steering wheel firmly left and right to release the lock pin.
- Try pushing the key in slightly while turning, since keys can sit a fraction of an inch off from full seating.
- Test a spare key if you have one, to rule out a worn or bent key.
- Avoid excessive force, which can bend or snap the key in the lock.
- If it turns after wiggling, note that this may keep happening and plan to have the steering lock or ignition checked.
- If it never turns no matter what, don't keep forcing it; call for towing or a mobile locksmith.
Tools and parts
- Spare key, if available
When to call a pro
If wiggling the wheel doesn't help or the key feels worn, a locksmith or mechanic should inspect the ignition cylinder and steering lock mechanism.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.