Symptoms
- Machine is calm during wash but shakes hard at spin
- Loud banging that intensifies as spin speed increases
- Machine may stop spin early due to detected imbalance
- Problem is worse with certain load types
Likely causes
- CommonUnbalanced load reaching high spin speedLoads that seemed fine during wash can shift and bunch by the time spin starts.
- CommonMachine not levelA machine that's slightly off level handles low-speed wash fine but shakes badly at high spin speed.
- CommonShipping bolts still installedThese need to be removed after delivery or they severely restrict normal drum movement during spin.
- PossibleWorn suspension springs, shocks, or snubber padsThese components specifically dampen the high-speed spin motion and wear out over years.
- Less commonDamaged or worn counterweightThe concrete or metal counterweight that balances the tub can crack or shift out of position.
What to do
- Pause and redistribute the load, then restart just the spin portion of the cycle.
- Recheck leveling with a level tool at all four corners and adjust feet as needed.
- If recently delivered, verify all shipping bolts and brackets were removed per the installation instructions.
- Reduce load size or wash bulky items like comforters separately from lighter items.
- Listen for the vibration pattern; if it's present even with small, well-balanced loads, suspect worn suspension components.
- Have a technician inspect the suspension springs, shocks, or counterweight if vibration continues despite these checks.
Tools and parts
- Level
- Wrench
Washer suspension springs and shocksSearch: “washing machine suspension springs shocks”
When to call a pro
If vibration during spin continues despite leveling and balanced loads, an appliance technician can check the suspension system and counterweight.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.