Washer won't turn on after being moved or reinstalled

Symptoms

• No power after reconnecting following a move
• Worked fine at the old location
• Cord or plug may look slightly different or damaged from transport
• Display completely dark

Likely causes

• CommonPower cord not fully plugged in after reinstallingIt's easy to leave a cord loosely connected while maneuvering the machine into place.
• CommonNew outlet not providing power or wrong outlet typeThe new location's outlet may be on a dead circuit or be a different configuration than expected.
• PossibleShipping bolts or a transit lock left engagedSome machines have a transit lock that must be released after moving, which can also block startup on certain models.
• PossibleInternal wiring connector loosened during the moveVibration and handling during transport can jostle connectors loose.

What to do

1. Check that the power cord is fully seated in the outlet at the new location.
2. Test the outlet with another device to confirm it has power.
3. Check the manual for any transit lock or shipping bolts that need to be removed or released after a move.
4. Make sure the machine is plugged into the correct outlet type it needs, especially for dryers or combo units requiring specific voltage.
5. Gently move the machine slightly to check that nothing shifted or came loose in transit near visible connectors.
6. If power is confirmed at the outlet and no transit lock issue exists, have a technician check for a loosened internal connector.

Tools and parts

• Voltage tester (optional)

When to call a pro

If the outlet has power and no transit lock issue exists but the machine still won't turn on, an appliance technician can check for loosened internal connections.

Safety