Gas ranges

Burner won't turn off completely

A burner that keeps a small flame even at the off position is a safety issue almost always caused by a worn or stuck valve.

Difficulty
Professional only
Time
Immediate to same-day
DIY cost
$0
Pro cost
$120–$250

Symptoms

  • Small flame remains visible when the knob is turned fully to off
  • Knob feels like it reaches a hard stop at off
  • Gas smell without any visible flame in rare cases
  • Problem limited to one burner

Likely causes

  • CommonWorn or stuck gas valveValves can wear internally so they don't fully seal even at the off position.
  • PossibleDebris inside the valve keeping it slightly openRare, but small debris can lodge in the valve mechanism.
  • PossibleKnob not fully seated on the valve stemA knob that isn't pushed on straight can misalign with the true off position.

What to do

  1. If you see any flame with the knob at off, treat this as urgent: try turning the knob further and watch closely to confirm it's fully off.
  2. If the flame doesn't go out, turn off the range's main gas supply valve if you know where it is and can do so safely.
  3. If you can't stop the flow, leave the area, do not use an open flame or switch nearby, and call your gas utility.
  4. If it was just a knob alignment issue, remove and reseat the knob straight onto the valve stem and retest.
  5. Do not attempt to open or repair the gas valve yourself.
  6. Have a technician replace the faulty valve before using that burner again.

Tools and parts

Range burner valveSearch: “gas range burner valve replacement”

When to call a pro

Call a licensed technician immediately to replace the faulty valve; do not use that burner until it's fixed.

Safety

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.