Symptoms
- Light smoke or haze visible during first preheat
- Chemical or oily smell, different from a food smell
- Smell fades noticeably after the first one or two uses
- No smoke or smell on later uses
Likely causes
- CommonManufacturing oils and residue burning off the elements and interiorNew ovens are coated with protective oils during manufacturing that burn off with the first uses of heat.
- CommonPackaging materials or stickers not fully removed before first useA leftover protective film, sticker, or foam piece can smoke if left inside during the first heating.
- PossibleNew insulation materials releasing an odor when first heatedInterior insulation can have a mild odor on initial heat-up that fades over subsequent uses.
- Less commonA genuine defect if smoke or smell continues beyond a few usesPersistent smoke or a strong ongoing smell after several uses could indicate an actual manufacturing issue.
What to do
- Before first use, check the interior thoroughly for any leftover stickers, tags, foam, or packaging materials and remove them all.
- Run the empty oven at a moderate temperature (around 350F) with good kitchen ventilation, opening a window if possible, for about 30–45 minutes to burn off residue.
- Expect some light smoke or an odd smell during this first burn-in run; this is normal.
- Ventilate the kitchen well and consider disabling a sensitive smoke detector temporarily during this initial burn-in only.
- Run the oven once or twice more at a normal baking temperature before cooking food, checking that smell and smoke have diminished.
- If smoke or smell is heavy, sustained, or continues past the first couple of uses, stop using the oven.
- Contact the manufacturer or retailer for warranty support if smoke or smell doesn't resolve after normal burn-in.
When to call a pro
If smoke or a strong smell persists beyond the first couple of uses, contact the manufacturer for warranty service rather than continuing to use it.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.