Refrigerators

Ice maker making small or hollow ice cubes

Small, thin, or hollow ice cubes usually point to reduced water pressure reaching the ice maker rather than a broken unit. A clogged filter or partially closed valve is the most common cause.

Difficulty
Easy
Time
15–30 minutes
DIY cost
$15–$50
Pro cost
$120–$250

Symptoms

  • Ice cubes are noticeably smaller than normal
  • Cubes appear hollow or cloudy
  • Ice production has slowed down along with the smaller size
  • Ice maker cycles normally but yields less ice per batch

Likely causes

  • CommonClogged or overdue water filterReduced water flow through an aging filter means less water fills the ice tray each cycle.
  • CommonPartially closed water supply valveLow water pressure from a valve that isn't fully open limits how much water reaches the ice maker.
  • PossibleKinked or partially frozen water lineA partial blockage lets some water through but not a full fill each cycle.
  • PossibleLow household water pressureIf overall home water pressure is low, the ice maker may not get a full fill even with everything else working.

What to do

  1. Replace the water filter, since an old or clogged filter is the most common cause of reduced ice size.
  2. Check the water shutoff valve behind the fridge and make sure it's fully open, not just cracked open.
  3. Inspect the water line for kinks where it runs behind or under the fridge.
  4. Check for partial freezing in the line inside the freezer wall by feeling for a cold or icy section.
  5. Test your home's general water pressure at a nearby faucet to rule out a house-wide low-pressure issue.
  6. Run several ice-making cycles after fixing the filter or valve, since it can take a few cycles to see full-size cubes again.
  7. If cube size doesn't improve after these checks, the water inlet valve itself may be partially failing and restricting flow.

Tools and parts

Refrigerator water filterSearch: “refrigerator replacement water filter”
Refrigerator water inlet valveSearch: “refrigerator water inlet valve”

When to call a pro

If a new filter and a fully open valve don't restore normal cube size, a technician can test the water inlet valve for a partial failure.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.