Freezer won't turn on at all

Symptoms

• No light, no sound, no cooling
• Display panel is completely dark
• Was working before an outage or after being moved
• Outlet seems fine for other devices

Likely causes

• CommonUnit unplugged or cord not fully seatedCords can loosen during cleaning or moving the unit for any reason.
• CommonTripped breaker or blown fuseFreezers often sit on a dedicated circuit that can trip from a surge or overload.
• CommonTripped GFCI outletGarage and basement outlets are often GFCI-protected and can trip without an obvious cause.
• PossibleFaulty power cord or internal wiringA damaged cord, especially if pinched or chewed, can cut power intermittently or completely.
• Less commonFailed compressor start component or control boardIf power is confirmed reaching the unit, an internal electrical failure may be the cause.

What to do

1. Check that the power cord is fully plugged into the outlet and not damaged.
2. Check the breaker panel for a tripped breaker and reset it fully off then on.
3. If the outlet has a GFCI reset button, press it, and test the outlet with another device.
4. Inspect the visible length of the cord for cuts, pinching, or chew marks.
5. If power is confirmed at the outlet and cord looks fine but the unit still won't turn on, avoid repeatedly cycling it, which can stress the compressor.
6. Call an appliance technician if the unit has power but shows no signs of life.

Tools and parts

• Voltage tester (optional)

When to call a pro

If the outlet and breaker are fine but the unit still has no power or sign of life, call an appliance technician to check internal wiring and the control board.

Safety