Symptoms
- Loud knock or thump right when the switch is flipped on
- Noise settles down after the first second or two
- Runs smoothly for the rest of the cycle
- Happens fairly consistently every time
Likely causes
- CommonSmall debris resting against the flywheel at rest that clears once spinningA light piece of food waste can knock once before being flung clear.
- PossibleFlywheel starting from an off-center resting positionOn some units the flywheel can settle unevenly between uses.
- PossibleMotor mount or bearing play that's most noticeable at the torque of startupStartup torque is higher than running torque, which can highlight a bit of mechanical play.
What to do
- Turn off and unplug the disposal.
- Check the chamber with a flashlight for any resting debris near the flywheel.
- Turn the flywheel through a full rotation by hand with the hex wrench, feeling for any catch or resistance point.
- Clear any debris found and restore power.
- Test a few more startups with water running and no food to see if the knock is consistent or debris-related.
- If the knock continues every time with a confirmed clear chamber, it's likely mechanical wear rather than debris.
Tools and parts
- 1/4-inch hex wrench
- Flashlight
When to call a pro
If the startup knock is confirmed mechanical and not debris, a plumber can advise whether it's worth monitoring or replacing the unit.
Safety
Use caution
Use tools rather than hands to check the chamber, even for a quick look.