Symptoms
- Loud grinding or clunking then it stops
- Disposal hums or trips off
- You remember something metal going down the drain
- Motor smells hot
Likely causes
- CommonSilverware or a small tool fell into the drainCommon with disposals right under a sink strainer left open.
- CommonObject wedged tightly between flywheel and wallRocking the flywheel usually loosens it.
- PossibleObject bent or partially chewed by the bladesCan make removal harder and may nick the impellers.
What to do
- Turn off the wall switch and unplug the disposal or shut off its breaker.
- Shine a flashlight into the drain opening to spot the object.
- Use the hex wrench in the bottom center hole to rotate the flywheel until the object loosens.
- Reach in with long pliers or tongs (never fingers) to pull the object straight up and out.
- Check that the flywheel now spins freely by hand using the wrench.
- Restore power, press the reset button, and run cold water while testing the switch.
Tools and parts
- 1/4-inch hex wrench
- Long pliers or tongs
- Flashlight
When to call a pro
If the object can't be freed or the impellers look bent, a plumber or appliance tech can safely disassemble the unit.
Safety
Use caution
Never put your hand into the disposal opening even with the power off; use tools to retrieve objects.