Symptoms
- Door pops back open after closing
- Latch doesn't click or catch
- Door feels loose or hangs unevenly
- Start button does nothing because the door isn't detected shut
Likely causes
- CommonWorn or broken door latchThe plastic latch mechanism wears out or cracks with years of daily use.
- CommonSomething blocking the door from closingA dish, rack, or utensil holder positioned too high can prevent full closure.
- PossibleDoor spring or hinge issueThe springs that control door tension can weaken or come loose, causing the door to sag or not seat right.
- PossibleMisaligned door strikeThe strike plate the latch catches on can shift out of alignment.
- Less commonBent door panelPhysical damage to the door itself can prevent proper alignment with the latch.
What to do
- Check the top rack and utensil holder for anything sticking up too high and blocking the door.
- Inspect the latch and strike area for visible cracks, looseness, or misalignment.
- Try closing the door slowly and firmly, listening for the click, and note if it needs extra force.
- Look at the door hinges and springs on both sides for anything loose, disconnected, or sagging.
- If the latch mechanism itself looks broken or won't catch, order a replacement latch kit for your model.
- If the door panel appears bent or misaligned rather than just the latch, professional repair is usually needed.
Tools and parts
- Screwdriver
Dishwasher door latch assemblySearch: “dishwasher door latch kit”
Dishwasher door springSearch: “dishwasher door spring replacement”
When to call a pro
If the door is physically bent or the hinge assembly is damaged, have an appliance technician assess whether the door needs replacement.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.